Regular Visitor
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3 Messages
Internet Speed at 15-25 mbps. Suppose to get 150 Mbps.
My internet download speed is 15-25mpbs. That is both for wired and wireless. I have a gigabyte wireless adpater. And both wiree & wireless give me the same speed from different speed test sites.
I tried changing channels, Modes: 802.11.n, and nothing seems to work. Is this normal?
This is on a 5Ghz connection. For wireless.
I have performance PRO at 150 mbps.
My netflix buffers a lot. when I watch movies.
Anyone have this problem, how did you resovle with Comcast?
EG
Expert
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103.5K Messages
5 years ago
Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
And start here;
https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474
Post the requested info from here;
https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m-p/1253381#M192739
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