New Poster
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3 Messages
Live vs Replay
Why was the ondemand replay different than the live tv version I watched last night on Trvl/Portals to H*ll And why didn't it show up on recently watched page?
New Poster
•
3 Messages
Why was the ondemand replay different than the live tv version I watched last night on Trvl/Portals to H*ll And why didn't it show up on recently watched page?
MNtundraRET
Gold Problem Solver
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5.9K Messages
6 years ago
Programs replayed after the original shows are sometimes modified to certain time frames. it is also possible that inclusion of different commercials may have caused some parts of program to be missed.
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MaMaMunson
New Poster
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3 Messages
6 years ago
ok but a 1 hour show should not be a 7 min 54 sec on ondemand? It that a teaser while we wait for all time zones to be caught up?
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CCChe
Official Employee
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6.9K Messages
6 years ago
Hi @MaMaMunson,
Thank you for posting to the Xfinity Forums. The information provided by @MNtundraRET is correct, however, if you are only seeing 7 minutes and 54 seconds of a show that should be an hour, we need to investigate to see what is causing this. Can you please provide the name of the affected show? What network is this show on?
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Rustyben
Expert
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24.6K Messages
6 years ago
adding... does the home DVR have the full recording?
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CCAmir
Gold Problem Solver
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7.2K Messages
6 years ago
@MaMaMunson wrote: ok but a 1 hour show should not be a 7 min 54 sec on ondemand? It that a teaser while we wait for all time zones to be caught up?
Do you have the same issue with any other show?
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CCAmir
Gold Problem Solver
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7.2K Messages
6 years ago
Hi MaMaMunson, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.
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