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Thank you for reaching out regarding your expiredcar. I can work with you to get another card reissued.
Please reach out to me via private message. Click on my name ComcastJaredB and from the profile page click on the blue ‘send a message’ button. In your private reply please include the following information so that I may authenticate and access the account;
First and last name, mobile number, complete service address, and the last 4 digits of the pay method on file.
Thanks again for your time and patience,
Jared
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
@sweeners29 wrote:
I am hoping you can help me too! Similar issue...gift card activated, used twice and then lost the wallet it was in. Recently found the wallet and I am hoping the remainder can be reissued...
Once a card has been used and it expires with a balance left on it, there is no way to have it reissued for the balance. Sorry.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
