New Poster
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3 Messages
Xfinity Stream Online not working
The Xfinity Stream website is not working for me. I have been trying for several days to stream from several different PC's and different web browsers, all with no luck. It will get to the point where the show/movie is actually loading, then freeze and just never load. Anyone else having this issue??
Rustyben
Expert
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24.6K Messages
5 years ago
are you presented with a login prompt or a loaded menu? have you tried using a fully up-to-date Chrome browser on windows 10 that is fully updated?
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gsgm
New Poster
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1 Message
5 years ago
I am having the same problem and my chrome is up to date. it just keeps saying " attemping to resume, we've run into a problem while streaming" . I tried different browsers and same problem, I cant even stream using my phone
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Rustyben
Expert
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24.6K Messages
5 years ago
are you presented with a login prompt or a loaded menu? have you tried using a fully up-to-date Chrome browser on windows 10 that is fully updated?
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br1dr1ve
New Poster
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3 Messages
5 years ago
I logged in when I got to the Xfinity Stream website, yes. My Chrome is fully updated and I am using Windows 10. Still having the same issue days later... I can't watch anything, anywhere...except at home on TV of course.
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Rustyben
Expert
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24.6K Messages
5 years ago
check your computer's DNS settings. is it set to comcast's 75.75.75.75 and not to google's nor cloudflare's?
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br1dr1ve
New Poster
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3 Messages
5 years ago
It is not set to 75.75.75.75, though I am not at home when I am trying to stream on a PC.
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CCElla
Gold Problem Solver
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3.3K Messages
5 years ago
@br1dr1ve - Hello! Are you trying to stream in US? Do you have a tablet or smartphone to try the Xfinity Stream app on?
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Rustyben
Expert
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24.6K Messages
5 years ago
when away from home but still in USA you can select 'live' and TVgo channels as well as view any completed recordings if you have a DVR.
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