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Live vs Replay

New Poster

Live vs Replay

Why was  the ondemand replay different than the live tv version I watched last night on Trvl/Portals to H*ll And why didn't it show up on recently watched page? 

Expert

Re: Live vs Replay

Programs replayed after the original shows are sometimes modified to certain time frames. it is also possible that inclusion of different commercials may have caused some parts of program to be missed.


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New Poster

Re: Live vs Replay

ok but a 1 hour show should not be a 7 min 54 sec on ondemand? It that a teaser while we wait for all time zones to be caught up? 

Official Employee

Re: Live vs Replay

Hi @MaMaMunson

 

Thank you for posting to the Xfinity Forums. The information provided by @MNtundraRET is correct, however, if you are only seeing 7 minutes and 54 seconds of a show that should be an hour, we need to investigate to see what is causing this. Can you please provide the name of the affected show? What network is this show on? 


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Expert

Re: Live vs Replay


@MaMaMunson wrote:

ok but a 1 hour show should not be a 7 min 54 sec on ondemand? It that a teaser while we wait for all time zones to be caught up? 


adding... does the home DVR have the full recording?



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Official Employee

Re: Live vs Replay

@MaMaMunson wrote: ok but a 1 hour show should not be a 7 min 54 sec on ondemand? It that a teaser while we wait for all time zones to be caught up?

 

Do you have the same issue with any other show? 


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Official Employee

Re: Live vs Replay

Hi MaMaMunson, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.  


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