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slow remote response...

New Poster

slow remote response...

hi...two weeks ago, I have been experiencing extremely slow reponse from my control...the only solution so far is power cycling the xfinity "box", then all becomes normal again...but again the same happens at the next day...can someone help?...thanks...

Silver Problem Solver

Re: slow remote response...


@raycurras wrote:

hi...two weeks ago, I have been experiencing extremely slow reponse from my control...the only solution so far is power cycling the xfinity "box", then all becomes normal again...but again the same happens at the next day...can someone help?...thanks...


Did you try with new batteries?

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Regular Contributor

Re: slow remote response...

Same problem on my main box and my secondary box very slow to respond and yes batteries were checked
Diamond Problem Solver

Re: slow remote response...

Batteries in your remote have little to do with it. When X1 boxes are slow to respond it generally means there’s a signal issue. Check all of your connections and if you think you need a tech out let us know

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Regular Visitor

Re: slow remote response...

If restarting the box solves the problem (even for one day) the issue is not likely with the signal.  I'm seeing the same issue and need to restart the dvr just about every day.

Diamond Problem Solver

Re: slow remote response...

You shouldn’t have to restart it at all. That’s where signal issues come in to play (or equipment issues).

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