Community Forum

pixelation

AE8995
New Poster

pixelation

having real bad pixelation recently, tried resetting and all that stufff most likley a signal issue anyway to get someone to come out?

CCAndrew
Diamond Problem Solver

Re: pixelation

It’s been escalated to an Official Employee, expect a reply here

I am a Retired Official Comcast Employee
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ComcastAmira
Official Employee

Re: pixelation

Hello @AE8995, thanks for reaching out to our Forums! I can imagine how frustrating and inconvenient this pixelation is, and I apologize that you are experiencing this. I definitely want to further look into this and get someone scheduled out if needed, in order to get it fixed as soon as possible. To get started, can you please send me a private message including the full name as it appears on the account and your full name if different? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “send a message". 


I am an Official Comcast Employee.
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