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It’s been escalated to an Official Employee, expect a reply here
I am a Retired Official Comcast Employee
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Hello @AE8995, thanks for reaching out to our Forums! I can imagine how frustrating and inconvenient this pixelation is, and I apologize that you are experiencing this. I definitely want to further look into this and get someone scheduled out if needed, in order to get it fixed as soon as possible. To get started, can you please send me a private message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
