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Did you change your tv to the proper hdmi input (use your actual tv remote and look for source or input)
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@cshe889394 wrote:
I recently connected a new tv. When it comes on it says the source is analog. I just found the HDMI cable in the package and connected it. Do I need to activate the box so HDMI1 is my source? I put on end in the cable box and one into the TV. Sorry I am so dumb.
Connect the HDMI cable to the output port on the cable-box. The other end connects to the HDMI port (HDMI 1) of the television. This is best done with the cable-box and the television turned off. Your television manual should have a diagram showing these connections. After turning both back on make sure the television's source is set to the port where you plugged the HDMI cable into the tv.
If you have an antenna and live near a metro area, connect the coaxial cable from the antenna into antenna input on your new television. Set the source to "antenna" and do a search for digital stations (channels). When done you will have your over the air channels when the source is "antenna", and cable-channels when the source is the correct HDMI port. Use the cable remote for cable channels, and the television remote is viewing OTA channels.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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