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@xoxonb wrote:My new xi6-a box will not respond to remote control and there is not a restart button on the box. What should I do?
Unplugging the box for over one minute, and then plugging it back in should allow the box to reset and download needed information. Waiting about 15 minutes should allow everything to get downloaded. Sometimes complete loading of future program schedules can take longer but box can be used.
Did you pair the remote to the new box?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
