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Xi5 / xi6 questions...

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Xi5 / xi6 questions...

Is xi6 only for internet only customers?
Any issues with wireless boxes losing connection or being slow compared to a hardwired box?
If internet goes down, does cable still work on wireless boxes?
It does on wired.
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Re: Xi5 / xi6 questions...


@adammusic22 wrote:
Is xi6 only for internet only customers?
Any issues with wireless boxes losing connection or being slow compared to a hardwired box?
If internet goes down, does cable still work on wireless boxes?
It does on wired.

the xi6 does use the Xfinity modem's wifi bandwidth and communicates via the gateway using MoCA to your home DVR or xg2 hub to use tuners or playback recordings. if the network is down, playback is not available on the xi6. the smart phone/tablet can play cloud recordings and TVgo channels and TVgo on-demand programming using any available wifi when the internet is down.



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Re: Xi5 / xi6 questions...

Oh no
So ill lose a recording slot with an xi5/xi6?

I record a bunch of stuff.

Already ordered replacement box, requested xi6/xi5, whatever they send.
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Re: Xi5 / xi6 questions...

Ex: So if i use 4 wireless companion boxes that drops down my recording capability to 1 show, if all companions are being used?
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Re: Xi5 / xi6 questions...


@adammusic22 wrote:
Ex: So if i use 4 wireless companion boxes that drops down my recording capability to 1 show, if all companions are being used?

need one of the companion set top boxes to be a coax connected xg2 (has 3 tuners to loan out)  freeing up the DVR tuners to record. have you considered using roku devices for the wireless devices?  



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Re: Xi5 / xi6 questions...

I have an xg2 companion.
How exactly do i make the xi6 link to the xg2, not main main 4k dvr.
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Re: Xi5 / xi6 questions...

Just got the xi5, about to install. Do you know how to link it to the xg2 instead of the main 4k dvr?
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Re: Xi5 / xi6 questions...

Nevermind returning this garbage xi5.

Would only recognize my 5.0 network.
Wouldn’t connect to 5.0 network or via WPS.
Tried to type in my 2.4 network but there no Period character so I can’t try my 2.4 network.
Box kept freezing during setup.

Enabled moca. Now back to moca off. Disabling wouldnt stick.
Finally got it to stick now.

Original box is freezing left and right now.

I seriously despise this company lol
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Re: Xi5 / xi6 questions...

Nope. Still can’t get disable moca to stick.
Moca causes issues in my home for whatever reason.
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Re: Xi5 / xi6 questions...


@Rustyben wrote:

@adammusic22 wrote:
Is xi6 only for internet only customers?
Any issues with wireless boxes losing connection or being slow compared to a hardwired box?
If internet goes down, does cable still work on wireless boxes?
It does on wired.

the xi6 does use the Xfinity modem's wifi bandwidth and communicates via the gateway using MoCA to your home DVR or xg2 hub to use tuners or playback recordings. if the network is down, playback is not available on the xi6. the smart phone/tablet can play cloud recordings and TVgo channels and TVgo on-demand programming using any available wifi when the internet is down.


So, is it like fios then?

 

With fios if the internet goes out, but the network is still on, then I can still watch tv but will lose tv guide. Is this the same?

 

Also, will it compete for internet bandwidth if it's using moca?

Dan
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How do I disable Moca? Tvs keep freezing. System refresh doesn’t fix

Moca keeps reverting back to Enabled.
I want to disable.
How do I make it stick?
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Re: Xi5 / xi6 questions...


@adammusic22 wrote:
Nevermind returning this garbage xi5.

Would only recognize my 5.0 network.
Wouldn’t connect to 5.0 network or via WPS.
Tried to type in my 2.4 network but there no Period character so I can’t try my 2.4 network.
Box kept freezing during setup.

Enabled moca. Now back to moca off. Disabling wouldnt stick.
Finally got it to stick now.

Original box is freezing left and right now.

I seriously despise this company lol

to link the xi6 to the xg2 unplug the DVR and Xg2 and xi6. plug in the DVR and when it is up and running, bring up the xg2. once it is up, plug in the xi6. This way each device will see what is on the network. Do you have an xfinity rental modem? there are two that have the MoCA built in. if yuu are using your own router you can't use an ix6 unless you are on ethernet to the router. (uses with ethernet to MoCA bridge). 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Re: Xi5 / xi6 questions...

Yeah have an xb6