Xi5 & Xi6 boxes...Are the ethernet ports usable?

Here in Houston the techs that I have met are knowlegable but they don't have a full complement of equipment on their truck.  Was told to go to retail for Xi6 4K boxes which was a cluster until I finally got to the manager who led with "there is no 4K content" which failed miserably.  He knew of the Xi6 but there were none in Houston.  Thankfully he ordered two for delivery to my house.  I still don't have an experienced answer (as in they have seen it done in the wild) on the installation of a completely wired 4K install.  The wireless limit on Xi6 installs is two.   Currently have four 4K panels and will soon replace 3 HD panels with 4K.  All of these locations have at least one Ethernet 5e drop.  Obviously there is a problem.  Current hight end residental networks here are installing two Ethernet 6a drops and one coax to all fixed user locations (TV's, computers and printers) while using WiFi for mobile devices and IOT applications.   Depending on WiFi for important applications is an eventual fail. 

In summary, Xfinity has a problem with incompetent retail personnel and provisioning at the tech level.  Don't worry, Uverse is far worse but don't use that as an excuse to stand pat.  

I'll get some MoCA adaptors and see if I can get the Xi6 to work over ethernet.  I assume the pairing procedure will be available as part of the normal setup process or would I need to access a special menu from the box?

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@maze446 wrote:

Intersting. I was just on the phone with customer service and they are allegedly mailing me an XG1v4 and Xi6.  Am I going to be disappointed when either (i) the wrong box(es) show up or (ii) the right boxes show up and I can't install?

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the xg1v4 is just a regular DVR hookup. the xi6 needs a special leased Comcast router. it will work if MoCA is avaialble via ethernet/wifi and procedure is performed with the xi6 to pair it to your home equipment.

I don't have the Xfinity router or a MoCA enabled wireless router.  Since the Xi6 doesn't have a coax input the only way I figured it would work was if I had a MoCA adaptor on the router end to send the signal and then another adaptor on the Xi6 end.  Plug the coax at the Xi6 end into the MoCA adaptor, run ethernet from the MoCA adaptor to the Xi6 and then HDMI from the Xi6 to my A/V reciever.  It's basically like a powerline connection.  Maybe I'm making it too complicated, but that's what I came up with based on everything I've seen. 

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@maze446 wrote:
Yep. My post violated none of those. Comcast is allegedly shipping me an Xi6 and I’m trying to figure out how to make it work without a Comcast router / modem. If the answer is “You need to have a Comcast modem / router for the Xi6 to work”, then just say that. I also pointed out that I didn’t understand why the Xi6 wouldn’t have a normal coax connection for those customers that did not need wireless (like me) so we didn’t need to make the choice of either going with the Xi6 and a Comcast router / modem (at additional cost) or going with an XG1v4 (again, at additional cost). If simple customer feedback is a violation of forum rules, then this forum need to change its rules.

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yes your post had an abbreviation for an obscene word. eventually it should be edited and returned for public viewing after edit by a Comcast official employee.