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2 Messages
Xfinity 4k - XG1v4 Cable Box Availability
Called Xfinity and asked about the availability of XG1v4 cable boxes at my location (WA state), which has the capability to stream 4k content through Netflix. Was assured, with repeated confirmations, that they were available to the local service store, would just have to bring in my existing cable box and exchange it. Bought a nice LG OLED TV, upgraded my Netflix account to receive Ultra HD, and took my box down to the local service center for exchange, per customer service direction. You can probably guess what happened next - "sorry, we don't have any 4k boxes, don't know when we will". Anyone else been misled by the Xfinity garbage customer service? Went online to see what lies they convey on their website regarding this matter, and found this: https://www.xfinity.com/support/cable-tv/uhd-4k-faqs/ More misleading BS. Wanted to warn anyone else potentially in the same situation as myself not to believe anything you are told or read about the availability of XG1v4 boxes; go to your service center first to confirm.
radman12
Regular Visitor
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1 Message
7 years ago
Hello,
Posting to enable PM.
Thanks
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Ollie324
Frequent Visitor
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14 Messages
7 years ago
Me too! 🙂
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krbuts34
Regular Visitor
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3 Messages
7 years ago
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SNOWPROB
Regular Visitor
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1 Message
7 years ago
Hi, posting to enable PM feature
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TXDiva
Regular Visitor
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2 Messages
7 years ago
I'd like the 4K box. Thanks.
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Rustyben
Expert
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24.6K Messages
7 years ago
from Previous Post: please read the first post, login and send @ComcastElla the PM she asks for to allow her to reach you.
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TXDiva
Regular Visitor
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2 Messages
7 years ago
I've done that and I've already been contacted, but thanks.
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jstoll1
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1 Message
7 years ago
Hi, posting to enable PM feature
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BenjaminZ
Regular Visitor
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1 Message
7 years ago
Hi, I'm posting to enable the PM feature. I would like the XG1v4 Box.
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win2000trash
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1 Message
7 years ago
posting to enable pm
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agiunta
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1 Message
7 years ago
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tyarnes
Regular Visitor
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1 Message
7 years ago
Hi, posting to enable PM feature.
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Meeko35805
New Poster
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1 Message
7 years ago
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DennisKmetz
Regular Visitor
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1 Message
7 years ago
Hi, I'm posting to enable the PM feature. I would like the XG1v4 Box.
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Richg0811
New Poster
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1 Message
7 years ago
I would like to get the 4K box.
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