Hi @StevieKay and @robertiles! We appreciate your patience while waiting for additional help in determining what could be causing this. We can help! For clarity, are you watching an app or channel when you notice this, or does it also happen if tuned to live TV? Does this happen after the TV exits power saver mode?
Well, a funny thing happened while we were waiting and the jury isn't in yet BUT.... For the last few days, I have not had the issue. Not sure if there was a Software/Firmware Update between then and now.
But to recap and answer your questions. It happens on any mode, App or Live TV. Every time I turn on my TV/Cable/AV, I have to change the Device Settings/Video back to 'Best Available' . It doesn't happen when I'm watching TV/App, only when I power everyting back up.
That's great news, @robertiles! I'm happy to know it seems as if the latest update resolved your issue. Please reach out if you need help with anything in the future.
Is anyone else still experiencing issues with the resolution resetting after the update was pushed?