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XG1-P PX013ANM loud fan

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Regular Visitor

XG1-P PX013ANM loud fan

Hello,

Just signed up for xfinity service.  Our cable box/DVR (model XG1-P PX013ANM) has a constant fan noise that is loud enough to be heard over the TV.  I read a post on this forum from someone with the same problem, and the response referred to this model as "the oldest one" as of June 2019.  That person received a newer model as a replacement.  I would like to see about gettting a replacement as well.

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Diamond Problem Solver

Re: XG1-P PX013ANM loud fan

Swap it out at your local service center, YMVMV on service center hours and availability, but it’s the quickest way

I am a Retired Official Comcast Employee
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