X15 Remote won't pair to TV and Sound Bar at the same time

---

@haatsc wrote:

I just got the X15 remote when I upgrade to a 4K box to go with my new TCL-Roku TV.  My problem is in setting up the remote for the TV and sound bar (VIZIO).  The process works fine pairing with the TV.  However as a soon as I add the sound bar, it no longer is paired to the TV.  If I do them in reverse order (sound bar then TV), I loss control of the sound bar.  All I want for the TV is to control On/Off function.  For the sound bar, obviously volume and On/Off.  Any ideas?

 

---

the remote first pairs with the set top box (green LED on remote flashes when changing channel for example). the X1 set top box then tries to identify the brand of the attached TV channel and offers to set up the TV to the remote so audio will work and power for the TV will turn off. then the set up routine detects the audio system attached and offers to set that device up (changes audio control to the sound bar or to the receiver) and adds the device to the all power off button. You can usually attach the set top box to the sound bar (HDCP 2.2 connector) and the sound bar to the TV. Then set up the remote. does that sound like it could work for the 'wiring'?

Hi. Did you ever find someone to help with this issue? I'm not sure if that first reply addressed it.  I know that I can only use a digital optical cable with my Vizio sound bar and I'm having the same issue.  Ether the remote will control the TV (also a TCL Roku TV) or the soundbar, but not both. 

---

@Jthansen13 wrote:
I also have this issue. Tcl 55R617 and a vizio SB2920-C6 sound bar. I've tried all combinations of the listed codes. As soon as I add the second device though, the controler no longer works with the other device.

---

it must be done in the exact order the A button 'remote setup' uses. 

None of the answers answer the issue. I have the same problem with the XR15 remote, a TCL Roku TV and Onkyo sound system. I can pair all devices and everything works EXCEPT the power button (top right) will only control the last device paired. Any further possible solutions?

The remote pictured at this link is NOT the problem remote. The remote pictured works just FINE. It is the XR15-UQ remote that is the problem child. It will NOT control BOTH the TV and sound bar. One or the other. NEVER BOTH. Please help.