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@hhsperry wrote:Ok, so I just switched up to Xfinity from other provider about a week and a half ago - stinking box has been rebooting 3 times now in the past hour - WHAT GIVES?
Have you checked all connections for cable ends coming loose, or a loose dirty connection? RG6u (quad shielded) coaxial is best. The box is reseting because of data errors caused by a weak signal reaching the box.
Have you upgraded your HDMI cable to a newer one capable of X1 steaming service?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
