Regular Visitor
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6 Messages
X1 DVR 64% Full Only 6 Movies
Wish I could attach an image but my DVR is showing 64% full after only 6 recordings (kids movies). Nothing in the recently deleted.
Filter: "All"
Recored On: "All Devices"
I'm new to xfinity but I don't understand this. Thought the DVR storage was supposed to be much greater. Any advice?
Filter: "All"
Recored On: "All Devices"
I'm new to xfinity but I don't understand this. Thought the DVR storage was supposed to be much greater. Any advice?
Rustyben
Expert
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24.6K Messages
5 years ago
do you have (what is the model) a physical XG1 DVR installed and working in your home?
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Spurffel
Regular Visitor
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6 Messages
5 years ago
It's a black Box with a blue light on the front right corner. I just signed up for xfinity service last week.
I don't even have 18 hrs recorded… so I don't understand how I could be at 64% if I'm given 60 hrs. And no they are not local channel recordings. Any help is genuinely appreciated. I switched from Dish which had a ton of recording space and I'm confused.
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lesmikesell
Contributor
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531 Messages
5 years ago
This explains the cloud DVR service:
https://www.xfinity.com/support/articles/x1-dvr-cloud-technology-general-faqs
You can swap the box with one that has a physical hard drive for local storage. Depending on your plan and whether you already have a dvr fee you might or might not have to pay more. If you have a 4k tv you might want the xg1v4 anyway.
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Spurffel
Regular Visitor
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6 Messages
5 years ago
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Spurffel
Regular Visitor
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6 Messages
5 years ago
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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Spurffel
Regular Visitor
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6 Messages
5 years ago
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lesmikesell
Contributor
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531 Messages
5 years ago
As a wild guess, I'd say that is an estimate that is somehow incorrect and you won't really know until you actually hit the end of your space.
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Spurffel
Regular Visitor
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6 Messages
5 years ago
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lesmikesell
Contributor
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531 Messages
5 years ago
You also might want to swap for a real DVR box - or at least find out if you would have to pay more. If you are near an xfinity store they should give you one with 30 days to return the one you have.
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Xfinity_Support
Official Employee
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1K Messages
5 years ago
Hi Spurffel, thank you for posting on our Forums. I am going to close this post at this time but if you are still in need of assistance, please feel free to reach back out and create another post.
Thank you
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