Why do my TV's not work every morning when I turn them on?

To fix the problem, I need to re-boot the main DVR box. This has been going on for over a few weeks now.

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Responses

CCJessie1

Retired Employee

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5.9K Messages

5 years ago

@tropicmike

We sincerely apologize for the inconvenience that you are experiencing. Are you able to try a different Comcast television box with this TV? This would require you to completely swap one Comcast television box for another one in your home. If so, please let us know if you are continuing to experience this issue after the swap is complete. If not, we can try some additional troubleshooting. Thank you.

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tropicmike

New Poster

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3 Messages

5 years ago

All tvs behave the same. When i reboot the main DVR, the problem is fixed.

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Rustyben

Expert

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24.6K Messages

5 years ago

@tropicmike wrote:
All tvs behave the same. When i reboot the main DVR, the problem is fixed.

go to your DVR connected TV and go into the device settings on the set top box. be sure power saver is turned off.

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X1

tropicmike

Why do my TV's not work every morning when I turn them on?

CCJessie1

tropicmike

Rustyben

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