What's the deal with Xumo?

[mattmusko]

I'm trying to play a movie on X1 titled "Rumors of War". According to your service it can only be viewed for free via Xumo unless I want to rent it. When I try to play it I'm brought to the Xumo app but it just plays whatever is scheduled like a normal linear channel. There is no obvious search feature to let me look for it. Unacceptable. I don't understand how a company as large as Comcast could let something this basic pass quality checks. If a user is looking at a title and clicks the "Play on Xumo" button then play it on Xumo. I get that the Xumo app itself isn't entirely under your control but not providing a search feature or hiding it somewhere deep in a menu option isn't a great look. There is no need to make things so overly complicated IMO.

[skintime]

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@mattmusko wrote:

I'm trying to play a movie on X1 titled "Rumors of War". According to your service it can only be viewed for free via Xumo unless I want to rent it. When I try to play it I'm brought to the Xumo app but it just plays whatever is scheduled like a normal linear channel. There is no obvious search feature to let me look for it. Unacceptable. I don't understand how a company as large as Comcast could let something this basic pass quality checks. If a user is looking at a title and clicks the "Play on Xumo" button then play it on Xumo. I get that the Xumo app itself isn't entirely under your control but not providing a search feature or hiding it somewhere deep in a menu option isn't a great look. There is no need to make things so overly complicated IMO.

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I get the same thing with Pluto. Hit the play on pluto tv button for jacob the liar and was just brought to the home page with some random movie playing. Even if you manage to find your movie it doesn't save so you have to watch it all in one shot or keep starting from the beginning. Meh. Free but pretty useless. Favesome is pretty good though. decent library of schlock movies and continue watching feature

[skintime]

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@Rustyben wrote:
off-topic, unhelpful, not a request for assistance.

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I guess the op liked it because he gave me kudos

[andyross]

If you go directly to the Xumo app, there is a menu on the left side. You can use that to go to their version of OnDemand. A bit confusing to use as you need right-arrow to shift windows alot. No obvious search feature, though. You may need to figure out what category it is in and then look there.

[mattmusko]

Thanks. I tried that as well but gave up after a while b/c I couldn't find it. I really don't understand the lack of a search feature within the Xumo app itself nor why Xfinity doesn't just play the movie when selected from the X1 menu as advertised. The movie I was trying to play has mixed reviews at best so I'm giving up for now. Maybe Comcast and Xumo will iron out the bug after a while or the flick will move to a platform like Tubi where you can actually watch the thing. Thanks for your suggestion!

[mattmusko]

FYI. The movie I was looking for that spawned this thread was just made available to watch for free on Vudu.com. Vudu was a startup later bought by Walmart who owned it for a long time but they just sold it to FandangoMedia this July. Fandango is a NBC subsidiary and Comcast owns NBC so hopefully Vudu free content will be searchable via X1 in the months to come now that it is under their control. X1 searches pretty much cover everything available given their isting partnerships with Netflix, Prime, Hulu, Tubi, Pluto, Xumo, AcornTV, AMC+ etc. However I still check Vudu, BritBox, and sometimes CBS All Access as those services seem to be the last of the holdouts. The ability to search across so many services via X1 without the need to leave the "walled garden" of the cable box by opening other apps is probably one of its best value propositions for Xfinity right now and I hope that practice continues. I thank everyone here who took time out to respond with their insight and suggestions to help figure this thing out 🙂