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V4 box

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Contributor

V4 box

I saw a video  review online that the guy said the V4 upradedes reg HD to 4K quality. I can't image it does do that but is that true or not. He didn't see like a reliable reviewer. 

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Contributor

Re: V4 box

I assume that is a no from the lack of response. 

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Official Employee

Re: V4 box

Good afternoon, dcfox. So sorry for the delayed reply there, thanks for your patience with us! We do have 4K boxes and we do have 4K content that we provide along with that. XG1v4 model numbers are AX014ANM and AX014ANC and Xi6 model numbers are AX061AEI and TX061AEI. Here is a link that includes additional info, plus various methods for viewing 4K content: https://comca.st/3nEEfF7. Let us know what other questions you have!


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Contributor

Re: V4 box

Thanks i do have the XG1v4 dvr and 4k capable TV. What I was asking if it upscales regular 1080P programming to 4k resolution like regular programming  as the reviewer stated. I doubt it does and I am familiar with the 4k content. Thanks. 

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Official Employee

Re: V4 box

Got it! To answer your question, the box does have upscale circuitry abilities. Some users prefer to allow the TV itself to perform that function instead of the box though, because of getting a better result. It just depends on the situation, it does vary.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Contributor

Re: V4 box

That was what I was looking for. Thanks  for the response. 

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Official Employee

Re: V4 box

You are very welcome! Appreciate your time today. Have a good one, take care.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!