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Using voice commands with Netflix or Peacock

swanda
Regular Contributor

Using voice commands with Netflix or Peacock

When I try to search for a program on Netflix or Peacock using voice command, I am often taken to that show or a show with the same name on Xfinity, sometimes as a pay program. or saying no episodes are available. When I search for a program on Netflix or Peacock, I expect to be taken to those networks. When this happens, I have to just go to the network and search for the program manually. Is Xfinity so greedy that they try to get me to pay for a program I should be able to get free?

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dcfox
Regular Contributor

Re: Using voice commands with Netflix or Peacock

If you use the voice command it will come up as you said in Xfinity but you can select it and it will go to Netfilix or Peacock ect.  if on that platform. It doesn't work as a search within the app. 

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swanda
Regular Contributor

Re: Using voice commands with Netflix or Peacock

To be clear, I'm not trying to search from within Netflix or Peacock. I am searching for a specific program or movie using voice command from Xfinity. But if that program or movie is also on Xfinity, it goes there even if there is an extra charge for it on Xfinity. 

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