Tek's profile

Problem Solver

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919 Messages

Tuesday, July 28th, 2020 5:00 PM

Closed

Updated Voice Remote Prompts

The recent update changed how the Voice Remote displays commands on the screen. However, it is all glitched.

When you hit the voice button now. It displays bottom center of the screen, which displays fine.

Once you say your command it shows that on the bottom left, but it is cut off.

Then it gives you a Voice Remote Tip and that has HTML code around it.

Anybody else notice this?

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Expert

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24.6K Messages

5 years ago


@Tek wrote:
The recent update changed how the Voice Remote displays commands on the screen. However, it is all glitched.

When you hit the voice button now. It displays bottom center of the screen, which displays fine.

Once you say your command it shows that on the bottom left, but it is cut off.

Then it gives you a Voice Remote Tip and that has HTML code around it.

Anybody else notice this?

do about and reply with your current xre (menu) version. mine is dated 7/21 and has no problem as you describe. you might try unplugging the set top box for 20 seconds or so and plug back in.

Problem Solver

 • 

919 Messages

5 years ago

A system refesh fixed the voice remote prompts, but caused my DVR to reconnect to the account in Colorado again. 

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