nobbyv's profile

Frequent Visitor

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13 Messages

Wednesday, February 10th, 2021 1:00 PM

Closed

Universal/Learning Remote w/ X1 Voice Command?

Are there any universal or learning remotes that have a built-in mic to replicate the voice command ability I have with the native X1 remote? I have 5-6 devices I'd like to control (with macros, scenes or Activities like Logitech, so just using the X1 remote isn't sufficient) but don't want to lose the voice command functionality.  

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Problem Solver

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369 Messages

4 years ago

Hello and Happy Wednesday! I hope you’re having a great start to the week! I also appreciate you taking a moment out of your day to reach out to us on our Community Forums! You’ve reached the best place and perfect person to help with virtually all of your account needs! Going forward, I really appreciate your questions in regard to a Universal Voice remote for your other 5-6 devices. As of now, our X1 Voice command is only native to our Xfinity cable boxes, however, if you're interested in other universalized Voice functionality, I recommend researching further online in regard to the other devices you would like to control etc. I hope this info helps! 

Problem Solver

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369 Messages

4 years ago

Ok, thanks so much for clarifying, nobbyv, and my apologies for any misunderstanding on my end. To confirm, at this time, only our XR11 & 15 models have compatible Voice functionality that works directly with our X1 boxes regretfully. I know our technology is always expanding so this could change in the near future. I recommend checking with us periodically for updates as we're a 24/7 team and always available to help! Thanks again for your time and interest! 

Frequent Visitor

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13 Messages

4 years ago

Joseph, let me clarify as I’m not sure I worded my question clearly: I’m wondering if there is a universal remote that includes a mic so that I can use it to control my X1 box with voice commands without using the XR15 remote.
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