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TV Remote voice command not working

Nancon9501
New Poster

TV Remote voice command not working

 "Somethings not quite right!", "Voice commends aren't working right now, try again later!"

RobertWy
Silver Problem Solver

Re: TV Remote voice command not working


@Nancon9501 wrote:

 "Somethings not quite right!", "Voice commends aren't working right now, try again later!"


Did you try restarting your X1 box?

"

To Reboot Your TV Boxes:

  1. Ensure your cables are tightly secured.
  2. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds.
  3. The TV Box should automatically reboot.

    Or:
  1. Ensure your cables are tightly secured.
  2. Unplug the power from your primary DVR TV Box for 30 seconds.
  3. Plug the power cord back in to your TV Box.


Allow five minutes for your primary DVR TV Box to reboot. Then, follow the same steps for each one of your other TV Boxes. You must allow each TV Box to recognize the primary DVR TV Box (by checking to see if you can access recordings, for example) before moving on to reboot the next."


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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