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TNT Error XRE-03059

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Regular Visitor

TNT Error XRE-03059

I'm in Denver and I keep having an issue with TNT where I get an error code XRE-03059.  It's the only channel that this seems to happen on.  Rebooting the box and resetting the system does not help.  A tech came out last week and couldn't find any issues.

 

Does anyone else have an issue like this?

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New Poster

Re: TNT Error XRE-03059

This is happening to me right now. I also rebooted the box and the system seperately and neither helped. This ichannel was working earlier so I don't know what happened. I'm trying to get a hold of someone from Comcast but their lines of access are busy as well. 

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Regular Visitor

Re: TNT Error XRE-03059

It happens to me intermittently.  It was working earlier today and then got worse and worse as the day went on and now it doesn't work at all.  Of course it is when I'm trying to watch the basketball game.

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Diamond Problem Solver

Re: TNT Error XRE-03059

That code means there’s a signal issue with the frequency that TNT is coming in on. Maybe happening on others that you don’t watch or get. You may need another tech out, rebooting isn’t a fix.

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Regular Visitor

Re: TNT Error XRE-03059

@CCAndrew  Do you happen to know other channels in the same band I can check?

 

I did have a tech come out but TNT was working at that time so there was no issue he could fix.

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Diamond Problem Solver

Re: TNT Error XRE-03059

No, sorry, those are market specific. Only your local techs would know

I am a Retired Official Comcast Employee
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Regular Visitor

Re: TNT Error XRE-03059

So a tech came out and TNT happened to be working again but he replaced my box as well as the connector on the coax cable going into the box and the problem has gone away.  I'm not sure which one did the trick but the problem seems to be solved.