Thel56's profile

Regular Visitor

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2 Messages

Sunday, October 18th, 2020 8:00 AM

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Someone Else’s Recordings On DVR

Someone else’s recordings show up on my DVR periodically. Just found two that were recorded yesterday. Why? What is the Fix? Am I getting hacked? Thx

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Expert

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24.6K Messages

4 years ago


@Thel56 wrote:
Someone else’s recordings show up on my DVR periodically. Just found two that were recorded yesterday. Why? What is the Fix? Am I getting hacked? Thx

are you in close proximity residences (apartment/condo)? 

Official Employee

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7K Messages

4 years ago

Hello Thel56. Welcome to the Xfinity Forums and thanks for creating your post. I can assist with troubleshooting your DVR recordings issue. To get started, please send me a private message and include your full name and service address so I can assist you. To send a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me. 

Regular Visitor

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2 Messages

4 years ago

No.  Live in a typical subdivision as far as spacing between homes go. Not near any apartments.

Visitor

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1 Message

3 years ago

I have the same problem. Some recorded show appeared on my saved list which I did not request for.  One just came out today.  Four more happened on Mar 7 and 8.  Comcast keep saying that I caused the problem.  I told them that it can't be me because wrestling is not my forte.  I'm almost ready to terminate my subscription.

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