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@machine_74 wrote:
I am having the greatest difficulty re-pairing our latest model X1 remote to our Vizio soundbar. We just got a new Samsung TV and the remote controls the volume on that just fine. Switch the audio output to optical and no dice., just displays "Optical". All of the messages posted up to 2019 suggest hitting a non-existent setup button on the remote and using a code which is not provided by XFinity.
I know this worked fine for us in the past--how to accomish this?? Thanks.
what connection do you have between the sound bar and your TV? is the X1 set top box connected to your TV? if so, what is the 'name' of the port on the TV?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
