Blee926's profile

New Poster

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1 Message

Thursday, January 24th, 2019 2:00 PM

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Recording on DVR are skipping

Hello,

In the last few days all of my DVR recordings will not play back without several skips in the programs. I can not watch any of the recorded shows without interruptions. I’ve unplugged, turned off, restarted, ect. Nothing seems to be fixing it. Please help!

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Contributor

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26 Messages

6 years ago

Exit Exit Exit 0 0 3 0
It doesn't look like it's working but the page up button is 30 seconds ahead and page down is 10 second rewind

New Poster

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3 Messages

6 years ago

Being in Comcasts backyard You probably have it the worst. 🙂 

Contributor

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26 Messages

6 years ago

Well said!

Frequent Visitor

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12 Messages

6 years ago

We're having the same issue the past few days. Anyone have the answer? I don't see it in this thread.

Official Employee

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6.9K Messages

6 years ago

@Gkoetzner

 

This is affecting multiple regions within our service footprint. We will provide more updates as they become available. 

 

 

New Poster

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1 Message

6 years ago

I am also having issue with freezing and volume issues on recordings

Contributor

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86 Messages

6 years ago


@kjakubowsk wrote:

It seems to be fine now in Chicago.  However, everything that I recorded yesterday no longer plays (even off the cloud).  It now forces me to On-Demand for everything that I recorded which means watching commercials with it.


FYI if you setup a 30 second skip button on your remote, you can use it to skip commercials in On Demand programs as well.

New Poster

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1 Message

6 years ago

They are referring to an Internet outage. DVR is cloud based, live TV is cable, they are totally different technologies.

New Poster

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3 Messages

6 years ago

So I just got off the phone with Comcast and this is what the rep told me 1. They plan to have it resolved in the next couple of hours. 2. They are going to credit all accounts for all days were service was not working. We shall see....

Frequent Visitor

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9 Messages

6 years ago

It started yesterday for me.  It took me a ridiculous amount of time to watch a one-hour show because I had to keep backing it up to try to get all the dialog.  In some cases, it just skipped right through scenes.  I thought it was my DVR & was planning on swapping it for a new one.

Frequent Visitor

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9 Messages

6 years ago

Thanks, AJ!!  I appreciate you letting us know.  Will keep fingers crossed!

New Poster

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3 Messages

6 years ago

I am glad to see I am not the only one with this issue. It has happened with all of my recordings since tuesday (1-22-2019)

 

With that said I am in Georgia, where are the rest of you? Is this a national or local issue I wonder?

New Poster

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1 Message

6 years ago

I have had this problem also for the last couple days in NJ too. Very frustrating to say the least. Work hard all day to pay Outrageous fees only and get more stress. Thanks Comcast

Regular Contributor

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496 Messages

6 years ago

I am glad to see that comcast was responsive to yall on this cloud issue but whoever merged our entire thread titled "Upcoming X1 Updates" which was over 40 pages long can you please de-couple it from this thread as it should not have been merged together, in my opinion.

New Poster

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2 Messages

6 years ago

I'm having same issues in Boston.... Where is this other thread with the national outage information? Link please?

 

Do they have someplace on the comcast site where they list outages?

 

I've only had the service for a few weeks now, not familiar with he site/threads. Thanks.

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