Re: TV Box keeps restarting

I've been having the same problem, however, I have been having the problem for almost 2 months now. It mostly happens when I hit the "Xfinity" button, I hit it and it restarts the box and goes to the welcome screen. I have made dozens of calls to xfinity and had at least 4 techs out to the house ! It all started after I replaced my older boxes with new ones. The tech rewired the house all the way to the pole, and replaced all boxes (we have 1 master and 2 extra tv's.) was thrilled for about a week then it all started. They have checked for leaks, after the 3rd visit replaced the master box and also thought it was the HDMI cable. seemed to work when they left, said if it happened again to try anoth tv to see if it was the HDMI connection on the TV, happened next day, tried another TV, it wasn't the HDMI ! While the last guy was here, he said there was a problem with the channels on the pole, but he couldn't fix it and it was probably not the problem..... said he was gonna put in a ticket... after a few more issue's when I called, they said there was not ticket and they made one.. supposedely no one available till June.... unacceptable, complained some more and they said someone would be out by the 23rd of April, as of today, still a no-show...... BTW, tried switching master box with another smaller box and no luck... 

BTW, if I use voice command, I and get to on demand, but if I pick netflix and start searching or use other features, it crashes again...