Xfinity Community Forum

Re: TV Box keeps restarting

I've been having the same problem, however, I have been having the problem for almost 2 months now. It mostly happens when I hit the "Xfinity" button, I hit it and it restarts the box and goes to the welcome screen. I have made dozens of calls to xfinity and had at least 4 techs out to the house ! I

Not sure if this helps, but the quickfix (after my 6 week problem nobody could solve)for my problem was the exchange of boxes. I had upgraded everything in the house, new wiring and all new boxes. After one of the forum moderators help me, I got some

Re: TV Box keeps restarting

I've been having the same problem, however, I have been having the problem for almost 2 months now. It mostly happens when I hit the "Xfinity" button, I hit it and it restarts the box and goes to the welcome screen. I have made dozens of calls to xfinity and had at least 4 techs out to the house ! I

I was unable to read your entire msg, nor was there a reply button. I have actually been a comcast customer for well over 20 years, back when it was ATT LOL From what i read, there is currently a work order in and you hope to escalate it in hopes o

Re: TV Box keeps restarting

I've been having the same problem, however, I have been having the problem for almost 2 months now. It mostly happens when I hit the "Xfinity" button, I hit it and it restarts the box and goes to the welcome screen. I have made dozens of calls to xfinity and had at least 4 techs out to the house ! I

Thanks, would like to say it may help, but I have my doubts... I've waited on hold for supervisors and they said they would escalate too, but alas no luck.. Thanks again

Re: TV Box keeps restarting

I've been having the same problem, however, I have been having the problem for almost 2 months now. It mostly happens when I hit the "Xfinity" button, I hit it and it restarts the box and goes to the welcome screen. I have made dozens of calls to xfinity and had at least 4 techs out to the house ! I

13.4K

11

0