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Re: Loud Humming Noise on New Box

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Regular Visitor

Re: Loud Humming Noise on New Box

my box has same problem it is so loud and annoying I called Comcast to fix it and it's been a lost cause.
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Silver Problem Solver

Re: Loud Humming Noise on New Box


@Dan1960 wrote:
my box has same problem it is so loud and annoying I called Comcast to fix it and it's been a lost cause.

I had to replace one of my X1 STB's so I started an online chat and they were able to set me up for and exchange at my nearest Xfinity Store; they said they could email a replacement but it was faster to go to the Xfinity Store.

I got the new box the same day and swapped it out and now it is working.


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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