Re: How reach a person who can help

cant find a way to get new voice remotes have been told that they would send me new ones two times never got them I need some new remotes

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

CCJessie1

Retired Employee

•

5.9K Messages

5 years ago

@terryconnie wrote:

cant find a way to get new voice remotes have been told that they would send me new ones two times never got them I need some new remotes

@terryconnie

Welcome to the Xfinity Forum and thank you for posting your question here.

If you are in need of a new remote, we can provide a new one at no charge. Find out more below.

Swap Out Your Remote for a New One

We recommend that you simply swap out your old or broken remote for a new one at a Comcast Service Center near you.

You can also contact us to order a remote control to be shipped to you via UPS in a Self-Install Kit, though shipping fees will apply.

Need a remote ASAP? We've got you covered. You can download the Xfinity TV Remote app for your Apple or Android mobile device and use it with your TV Boxes until you get a new one.

Please let us know if you are unable to use the Xfinity TV Remote app or cannot replace your remotes at a local service center.

0

X1

terryconnie

Re: How reach a person who can help

CCJessie1

Swap Out Your Remote for a New One

New to the Community?