Thank you for your response. It sounds like I may be in wrong chat room. The Model number is PR150BNM on the back of the unit. On the front under the blue circle is RNG 150N. I appreciate your help to solve this issue.
Thank you for your response. It sounds like I may be in wrong chat room. The Model number is PR150BNM on the back of the unit. On the front under the blue circle is RNG 150N. I appreciate your help to solve this issue.
could you verify you have a black channel guide with white letters?
Rustyben
Expert
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24.6K Messages
6 years ago
you posted in x1 but your remote is used for non-X1 equipment. what is the model number of the x1 set top box you use the xr2 remote with?
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Rjs3454
New Poster
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2 Messages
6 years ago
Thank you for your response. It sounds like I may be in wrong chat room. The Model number is PR150BNM on the back of the unit. On the front under the blue circle is RNG 150N. I appreciate your help to solve this issue.
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BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
https://www.xfinity.com/support/articles/x1-get-to-know-the-xr2-and-xr5-remote begins with:
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Rustyben
Expert
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24.6K Messages
6 years ago
could you verify you have a black channel guide with white letters?
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