Picture goes black / comes back

[Mcfeely1]

This has been going on for a long long time. I’ll be watching any channel. The screen goes black and sound stops. It looks like tv got turned off. Then it comes back and shows the channel again. It almost looks as if the channel had been changed but it hasn’t been. It gets annoying especially if your watching something and then it goes black for 3-4 seconds and then you missed something.

Does someone have the same problem?

[CCAndrew]

Sounds like a HDMI handshake issue. Try a different input, a different HDMI cord, possibly swap equipment as a last resort

[Mcfeely1]

I’ll try a different port or cable. Thanks

[MadAl]

I've been having the same issue for weeks now

[MadAl]

Hi, would this be the case on multiple sets? Or is it a signal issue?

[MNtundraRET]

---

@MadAl wrote:

Hi, would this be the case on multiple sets? Or is it a signal issue?

---

Are you talking about a specific channel?

Linear cable, or steaming a video?

[MadAl]

Hi, 

thanks for responding 

linear cable, all channels, multiple sets. 

[dallascowboyfan]

Yes, I have had this issue for months.  Brand new TV but the cable connection is lousy.  Sometimes it does this every few seconds, very annoying.  Any channel, any time of the day or night.  What's up Xfinity???

[MadAl]

Turned out it was the cable boxes, aided by the connectors

[MadAl]

It was the cable boxe

[dallascowboyfan]

Thank you!

[Rustyben]

closed solved thread