New Poster
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5 Messages
No video / no audio on TV
I just have a black TV screen (no video or audio). A message said to restart the box (I did) and I unplugged and restarted the modem - both to no avail.
New Poster
•
5 Messages
I just have a black TV screen (no video or audio). A message said to restart the box (I did) and I unplugged and restarted the modem - both to no avail.
jav6joev
Gold Problem Solver
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2.2K Messages
4 years ago
What make/model TV do you have? What do you see when you power on the TV? Is the power light lit? Have you checked the cable from your TV Box to the TV? Which port is the cable plugged in to, on TV Box and TV?
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kspoulet
New Poster
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5 Messages
4 years ago
What make/model TV do you have? It's an LG from 2018
What do you see when you power on the TV? It just goes black.
Is the power light lit? Yes
Have you checked the cable from your TV Box to the TV? Yes, and re-booted the TV Box
Which port is the cable plugged in to, on TV Box and TV? HDMI, and the TV worked last night, and nothing was changed from then to now
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kspoulet
New Poster
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5 Messages
4 years ago
No, but nothing was changed from last night to this morning.
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jav6joev
Gold Problem Solver
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2.2K Messages
4 years ago
Have you checked the INPUT/SOURCE setting on the TV's settings?
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