Edgewatergaia's profile

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Sunday, April 19th, 2020 9:00 AM

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No signal when turn on tv on hdmi

When I turn on my TV, even after a minute of being on and on HDMI, i get a "no signal" message. I then have to cycle through the other ports and then if I come back to HDMI it works again.

I have seem similar posts but not a satisfactory answer

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Visitor

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1 Message

4 years ago

I've got that problem to—haven't been able to find a solution yet.

Problem Solver

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369 Messages

Hello and Happy Thursday! I hope you’re having a great week! I also appreciate you taking a moment out of your day to reach out to us on our Community Forums! You’ve reached the best place and perfect person to help with virtually all of your account needs! Going forward, I'm truly sorry to hear about the TV connection issues you're having with the HDMI input as waiting for over an hour for your screen to display certainly sounds frustrating! To confirm, have you tried replacing the HMDI cable to see if that helps? Also, what TV model are you using exactly with your services? Thanks so much again for all your patience throughout this matter! 

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