I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
Greetings, @LakeRats2002! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you are running into pixelation issues with your new XG1v4. I would like to have a look into what could be going on with the signal. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Rustyben
Expert
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24.6K Messages
3 years ago
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
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XfinityMichaelC
Official Employee
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3.8K Messages
3 years ago
Greetings, @LakeRats2002! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you are running into pixelation issues with your new XG1v4. I would like to have a look into what could be going on with the signal. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
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