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Netflix

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lkpolovchik
Regular Contributor
‎03-19-2020 07:41 PM

Netflix

Netflix won’t launch thru my apps on my X1 box I’m able to access Prime Video.
Linda
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RobertWy
Silver Problem Solver
‎03-20-2020 07:46 AM

Re: Netflix

@lkpolovchik wrote:
Netflix won’t launch thru my apps on my X1 box I’m able to access Prime Video.

I pay a monthly fee to Xfinity for Netflix.  Does your Comcast account show a fee?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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lkpolovchik
Regular Contributor
‎03-20-2020 07:54 AM

Re: Netflix

Yes Comcast charges. It worked after I did a system refresh, which we've needed to do several times this month for several problems. I'm not sure if there is a problem with our X1 box or a problem with a node outside in the area. 

Linda
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