Is there a reason why Netflix on x1 sometimes stretches old shows out and other times it doesn’t?
depends on the producer of the video copy. might want to address that to netflix
That’s just the thing. I’ll use Star Trek deep space nine as an example. Sometimes on the x1 box it shows it in original format. Then it’ll show it stretched out.
When it showed stretched out I flipped to my Roku to see if it was doing it there and it wasn’t.
is your x1 set top box full screen zoom option turned on?
NOTE: on a different thread, a Netflix support reply was that the Flex box's Netflix app does not support SD (4:3).
This is maddening. It shows the lack of customer support with xfinity. So many topics on this issue and they don’t even address it. Instead a bot responds and or some rep in Asia blames Netflix
if you mean me, I'm a paying customer 11 miles from Texas border. we root for the cowboys.