Tek's profile

Problem Solver

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919 Messages

Tuesday, January 28th, 2020 7:00 PM

Closed

Low Volume on Recordings

A few weeks ago the volume on my recordings when being watched from the satellite XiD box is really low. Normal channels are fine, but once you watch a recording the volume is lower.

For example, my TV on volume level 10 is fine on a live TV channel but when I watch a recording I need to double the volume to 20 to achieve the same volume as live TV.

This is a tunerless box connected directly to a Sony TV via HDMI with no sound bar. I am using TV speakers.

Any suggestions?

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Expert

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24.6K Messages

5 years ago


@Tek wrote:
A few weeks ago the volume on my recordings when being watched from the satellite XiD box is really low. Normal channels are fine, but once you watch a recording the volume is lower.

For example, my TV on volume level 10 is fine on a live TV channel but when I watch a recording I need to double the volume to 20 to achieve the same volume as live TV.

This is a tunerless box connected directly to a Sony TV via HDMI with no sound bar. I am using TV speakers.

Any suggestions?

next time you play back a recording that has the issue, press the OK button while playing. lower left corner shows DVR or cloud icon + DVR?

Problem Solver

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919 Messages

5 years ago

No cloud icon. Streaming off the main box.

Contributor

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294 Messages

5 years ago

I noticed the same issue just today that the volume on the recordings have gotten very low.  Normal setting on the tv was set at 10 today I had to set it at 25 in order to hear it.  I noticed this on several shows that I had recorded .  This was not the case when I watched a recorder show yesterday.  something has changed.  BTW the recording was coming from the DVR not the cloud.

Contributor

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294 Messages

5 years ago

Update on this issue, as of this date the low volume on recorded show is no longer happening. I changed nothing on my end.  I hope that it was a one time problem but I have been testing it each day to see if I could pin point anything .

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