Regular Visitor
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4 Messages
Intermittent sound
Good news I solved it!!!! If another tv in your home is streaming Netflix or any other app the tv connected to the main box will have intermittent sound....bad news I don’t know how to fix it but I’m reaching out to xfinity here hoping this will alert them to what is causing it and they can fix it
Rustyben
Expert
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24.6K Messages
5 years ago
that is not normal. what is the model number of your main TV's set top box?
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Banya
Regular Visitor
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4 Messages
5 years ago
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Rustyben
Expert
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24.6K Messages
5 years ago
that is the earliest/oldest version of the DVRs (version 1). the XG1v4 is available for same price, has no clock, and is 4k capable. It has HDMI output.
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Banya
Regular Visitor
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4 Messages
5 years ago
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Rustyben
Expert
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24.6K Messages
5 years ago
you may. use the Xfinity stream TV app on a smart phone/tablet and view your cloud DVR recordings. those will be available to view on the x1 set top boxes after DVR is swapped out and should be watched oldest to newest recording date as the cloud DVR removes older recordings automatically to make room for new recordings.
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Banya
Regular Visitor
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4 Messages
5 years ago
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hbirenbaum
Frequent Visitor
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12 Messages
4 years ago
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CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
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hbirenbaum
Frequent Visitor
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12 Messages
4 years ago
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