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@Banya wrote:
Good news I solved it!!!! If another tv in your home is streaming Netflix or any other app the tv connected to the main box will have intermittent sound....bad news I don’t know how to fix it but I’m reaching out to xfinity here hoping this will alert them to what is causing it and they can fix it
that is not normal. what is the model number of your main TV's set top box?
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@Banya wrote:
PX001ANM
that is the earliest/oldest version of the DVRs (version 1). the XG1v4 is available for same price, has no clock, and is 4k capable. It has HDMI output.
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@Rustyben wrote:
@Banya wrote:
PX001ANMthat is the earliest/oldest version of the DVRs (version 1). the XG1v4 is available for same price, has no clock, and is 4k capable. It has HDMI output.
you may. use the Xfinity stream TV app on a smart phone/tablet and view your cloud DVR recordings. those will be available to view on the x1 set top boxes after DVR is swapped out and should be watched oldest to newest recording date as the cloud DVR removes older recordings automatically to make room for new recordings.
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Your secondary box is fed from the main box, it’s possible it’s in the cabling between the two. A good reason why you don’t see it on DVD or Firestick (neither uses cable connections). See if it improves with a box swap
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