New Poster
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2 Messages
I only have a cable modem outlet. How do I connect a new X1 box?
Since it's literally impossible to contact customer support - and the friendly not very helpful video never mentions how I'm supposed to install a new X1 box when all I have is the cable modem connection at the wall. Can I use a Splitter? can I get someone to come out if needed?
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CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
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jmcbride95425
New Poster
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2 Messages
4 years ago
Thank you for your reply. That drops the power by half. Will that affect modem performance?
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CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
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Rustyben
Expert
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24.6K Messages
4 years ago
adding.. if you buy one be sure not to get a gold or brass colored cheap one. the frequency at the top should be 1002 mhz or higher
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