Community Forum
Start with the box model, is it possible you don’t have an X1 box?
I am a Retired Official Comcast Employee
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We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Thank you for reaching out to us in our Forums. I would like to thank you for continuing with us at your new location. I can review your account with you, and help you get the most out of your services. I can also send you out a voice remote.
Could you please send me a private message with your first and last name. To send me a private message, please click my name "ComcastDaryl" and then click "Send a message."
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
