Error message RDK 03003

What does it mean when my X1 box says CASt and I get an error message RDK 03003 on screen after reboot?

Responses

CCAndrew

Gold Problem Solver

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25.9K Messages

4 years ago

Not a workable cable signal present or the box can’t communicate out. Are you in an outage?

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YESSENHILL

New Poster

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1 Message

4 years ago

We had a storm an HR ago it's pass now I unplugged, rebooted and tv stuck in welcome mode

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Rustyben

Expert

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24.6K Messages

4 years ago

@YESSENHILL wrote:
We had a storm an HR ago it's pass now I unplugged, rebooted and tv stuck in welcome mode

there may be a problem in your neighborhood. try the my account app and see if there are outages in your area.

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my service is consdtantly frozen for 15-30min throughout the day. during this time i am unable to reset or anything else. when i call in the automated system only gives a reset option and it will not let me proceed to a live rep. this problem has been going on for quite a whileis this the right department to contact regarding my problem?

0

Rustyben

Expert

•

24.6K Messages

4 years ago

@Mm2759 wrote:

my service is consdtantly frozen for 15-30min throughout the day. during this time i am unable to reset or anything else. when i call in the automated system only gives a reset option and it will not let me proceed to a live rep. this problem has been going on for quite a whileis this the right department to contact regarding my problem?

are you seeing an error code 03003?

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X1

J64

Error message RDK 03003

CCAndrew

YESSENHILL

Rustyben

Mm2759

Rustyben

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