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machado22
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122 Messages

Thursday, January 28th, 2021 7:00 PM

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DVR questions for XG1V4 box

I am a new user of 4K. There must be others here like me or maybe some veterans of 4K who can pass some knowledge around.

  1. Is there a dedicated link that discusses everything 4K in relation to Xfinity?
  2. Is there a tip/tricks to the XG1V4 box for new users? 
  3. I understood there is only 1 other box and it is wireless, the Xi6 that supports 4K, yes? 

I searched the Xfinity site and found the information to be very vague and stock. I am upgrading from a standard DVR box to this new 4K dvr box and of course a customer is going to have questions.

 

Thanks in advance!

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4 years ago

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CCAndrew

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25.9K Messages

4 years ago

1. No, just post questions or do a google search or a forums search. You will be hard pressed to find something that hasn’t been asked and answered at least once
2.No, other than having access to 4K material and a 4K setting there’s no difference in X1 dvr
3.Correct

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machado22

Contributor

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122 Messages

4 years ago

Hello again-Thank you for the quick answers. That is a huge help. Keep up the great work around here.

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dcfox

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387 Messages

4 years ago

@machado22 You can say 4K into your voice remote and it will take you to some limited 4k movies and programing when you get the XG1v4 box. 

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Rustyben

Expert

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24.6K Messages

4 years ago

@machado22 wrote:

I am a new user of 4K. There must be others here like me or maybe some veterans of 4K who can pass some knowledge around.

  1. Is there a dedicated link that discusses everything 4K in relation to Xfinity?
  2. Is there a tip/tricks to the XG1V4 box for new users? 
  3. I understood there is only 1 other box and it is wireless, the Xi6 that supports 4K, yes? 

I searched the Xfinity site and found the information to be very vague and stock. I am upgrading from a standard DVR box to this new 4K dvr box and of course a customer is going to have questions.

 

Thanks in advance!

yes but requires an xb3/6/7 gateway and an xg1v* or xg2 hub.

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