How do I remove AnyRoom DVR Service from my plan?
I had the same question as I get a charge for that $10/month. After research I found that the included in plan set top box is a non-DVR, the $10 is to upgrade the free to a normally priced $19.99 set top box (19.99 less 9.99 'free' in plan is $10). is that your situation?
Welcome to the Xfinity Forums! That's a great question. Did @Rustyben explain your situation correctly? I just want to make sure we're able to help address your billing questions.
If you wish to discuss this further, please send a private message, and I can go over your options with you. In your message, please include your full name, as listed on your billing statement. To send a private message, click on my name ComcastChe, then click Send a message.