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1 Message
2nd box stuck on welcome screen then won’t connect
Can not get my second box to connect stays on welcome screen with 3 dots for 10 minutes and then says to restart. Main box and internet working fine have switched out the 2nd box for a new one already as well. Unplugged everything restarted everything checked wires did troubleshooting with Comcast in chat help!
Rustyben
Expert
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24.6K Messages
4 years ago
would you check the bottom of the set top box that won't start up and reply with the model number?
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