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Xfinity Stream not working on iPad

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Regular Visitor

Xfinity Stream not working on iPad

I want to set up my iPad next to my desk and stream Fox Buiness during the day. This due to the new Xfinity modem (man, those things die frequently, 3rd one in less than 2 years) will not connect to internet if connected via splitter as has been used for the past nearly 2 years. Anyway, Xfinity Stream on iPad gives message: "Something went wrong. We're sorry, something unexpected just happened. Please try again later." How much later? This has been going on for a few hours. I can watch Xfinity on my PC, but that uses one of my monitors.

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Expert

Re: Xfinity Stream not working on iPad


@losttrail wrote:

I want to set up my iPad next to my desk and stream Fox Buiness during the day. This due to the new Xfinity modem (man, those things die frequently, 3rd one in less than 2 years) will not connect to internet if connected via splitter as has been used for the past nearly 2 years. Anyway, Xfinity Stream on iPad gives message: "Something went wrong. We're sorry, something unexpected just happened. Please try again later." How much later? This has been going on for a few hours. I can watch Xfinity on my PC, but that uses one of my monitors.


that is certainly not normal. have you tried it on your smart phone in the same location? propped up the ipad to let antenna work better?



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Regular Visitor

Re: Xfinity Stream not working on iPad

Nothing works. I have restarted the iPad, shut it down overnight and restarted.  I have deleted the app, restarted iPad and reinstalled. iPad is within 10ft of wireless node. Every other app works on the iPad EXCEPT Xfinity Stream. Support is nowhere to be found on helping with this issue.