i cannot get anyone to solve my problem with a tv channel add on and its been over a month now

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@wante04 wrote:

I have been trying for over a month to get someone to take care of a problem I have with a tv channel of tv latino and no one resolves the issue and I feel like I am being totally mistreated by xfinity

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The only one mistreating anyone is you.

You have not told us: What channel of tv latino?   What is the problem with the channel?