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Problem using Xfinity On Demand movie rental coupon

LWJW
New Poster

Problem using Xfinity On Demand movie rental coupon

I had the same issue that another user on this forum had.  When I followed the instructions to get a $5.99 off credit on an on demand movie rental, I was instructed to put in the code on the coupon offer.  There was none.  I couldn't find any type of other instructions on the website.  Please advise.

CCAndrew
Diamond Problem Solver

Re: Problem using Xfinity On Demand movie rental coupon

Proper link
http://my.xfinity.com/coupon

I am a Retired Official Comcast Employee
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BruceW
Gold Problem Solver

Re: Problem using Xfinity On Demand movie rental coupon


@CCAndrew wrote: Proper link http://my.xfinity.com/coupon

The poster already knows that. That's the page that's requesting a 16 digit code.

 

CCAndrew
Diamond Problem Solver

Re: Problem using Xfinity On Demand movie rental coupon

@BruceW
And things changed between the time the OP posted and the time I posted
If you need to read, try
https://forums.xfinity.com/t5/Billing/Xfinity-Coupon/td-p/3408424

I am a Retired Official Comcast Employee
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BruceW
Gold Problem Solver

Re: Problem using Xfinity On Demand movie rental coupon


@CCAndrew wrote: ... And things changed between the time the OP posted and the time I posted ...

If the Coupons page was fixed and the link now works, why not say that, instead of mysteriously posting with no explanation a link the customer has already tried?